1. Information We Collect

We collect various types of information to provide and improve our Service to you.

1.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes, but is not limited to:

• Identity Data: First name, last name, and date of birth.
• Contact Data: Billing address, service installation address, email address, and telephone numbers.
• Financial Data: Bank account and payment card details (processed via secure third-party payment processors).

1.2 Usage and Technical Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2. Utilization of Information

Hubnexa Internet uses the collected data for various purposes:

• Service Delivery: To provide, maintain, and monitor the usage of our Service.
• Customer Support: To allow you to participate in interactive features of our Service when you choose to do so and to provide customer care and support.
• Communication: To contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
• Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

4. Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties except as described below:

• Service Providers: We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: Hubnexa Internet may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Hubnexa Internet, or protect the personal safety of users of the Service or the public.

5. Data Security

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.